WEBSITE TERMS

The useful bit before the legal bit.

This website is here to explain who Forest Konsept is, how we think and the kind of work we do.

You're welcome to explore it, read our Thinking pieces and share links to our work. We just ask that you don't present our ideas, writing, designs or other content as your own.

The more formal terms are below.

1. About these terms

These terms apply when you visit or use the Forest Konsept website at forestkonsept.co.uk.

By using this website, you agree to use it lawfully and in accordance with these terms.

If you do not agree with them, please do not use the website.

2. About Forest Konsept

This website is operated by: Forest Konsept Ltd

Forest Konsept is an independent consultancy providing services across customer experience, service design, communications, content, strategy and organisational improvement.

Once your company registration is complete, these company particulars should appear on the website. UK companies are required to disclose their registered company name and specified company information on their websites.

3. Using this website

You may use this website for lawful personal and business purposes, including learning about Forest Konsept, considering our services and contacting us about potential work.

Please don't:

  • use the website unlawfully or fraudulently;

  • attempt to interfere with its operation or security;

  • introduce malicious software or harmful material;

  • attempt to gain unauthorised access to the website or systems connected to it;

  • automatically extract or scrape substantial amounts of content without our permission; or

  • use our content in a way that infringes our intellectual property rights.

We may change, suspend or withdraw parts of the website where reasonably necessary.

4. Our ideas and content

Unless otherwise stated, the content created for this website belongs to Forest Konsept or is used by us with appropriate permission.

This includes our:

  • written content;

  • Thinking articles;

  • graphics and illustrations;

  • photographs and imagery where owned by us;

  • methodologies and original frameworks;

  • visual identity;

  • layouts and original design elements; and

  • Forest Konsept name and branding.

You may quote short extracts or share links to our publicly available content for legitimate purposes, provided Forest Konsept is appropriately credited and the material is not presented misleadingly.

You may not reproduce, republish, commercially exploit, substantially copy or present our original content as your own without our prior permission, except where the law permits you to do so.

The Forest Framework

The Forest Framework — Orient, Trace, Reframe, Shape, Make — forms part of Forest Konsept's original methodology and intellectual property.

You're welcome to read about it.

Please don't reproduce or commercially present the framework as your own methodology.

5. Our Thinking content

The articles and observations published in Thinking are intended to share perspectives, ideas and approaches to organisational problems.

They are not intended to constitute legal, financial, regulatory or other specialist professional advice.

Every organisation and project is different. Decisions should be based on the circumstances, evidence and professional requirements relevant to the particular situation.

6. Information on this website

We make reasonable efforts to keep the information on this website useful and current.

However, websites change, organisations change and information can become outdated.

We do not promise that every piece of information will always be complete, current or free from error.

If you notice something that appears incorrect, we'd genuinely appreciate you telling us.

7. Links to other websites

We may occasionally link to websites, research, resources or services operated by other organisations.

Those links are provided because we think they may be useful.

Forest Konsept does not control those websites and is not responsible for their content, availability, security or privacy practices.

A link does not necessarily mean that Forest Konsept endorses the organisation or everything it publishes.

8. Contacting us through the website

Sending an enquiry through this website does not create a client-consultant relationship or commit either you or Forest Konsept to a project.

Any consultancy engagement will be subject to a separately agreed proposal, scope of work, contract, purchase order or other appropriate agreement.

Those project-specific arrangements will take precedence over these Website Terms where they relate to the consultancy services being provided.

Please avoid sending highly sensitive, confidential or special-category personal information through a general website enquiry unless we have specifically asked you to provide it through an appropriate channel.

9. Availability and security

We want the website to work properly, but we cannot guarantee uninterrupted or error-free availability.

From time to time, the website may be unavailable because of maintenance, technical problems, hosting issues or circumstances outside our reasonable control.

We take reasonable steps to maintain the website and its security, but no website or internet transmission can be guaranteed to be completely secure.

10. Our responsibility

Nothing in these terms excludes or restricts liability where doing so would be unlawful, including liability for death or personal injury caused by negligence.

Subject to applicable law, Forest Konsept will not be responsible for losses arising solely from reliance on general information published on this website where that information was not provided as part of an agreed professional engagement.

We are also not responsible for loss or damage caused by events outside our reasonable control or by third-party websites or services that we do not operate.

This section relates to use of the website. Liability relating to consultancy work will be dealt with separately in the contract governing that work.

11. Privacy and cookies

How we collect and use personal information is explained in our Privacy Notice.

Information about cookies and similar technologies is provided in our Cookie Policy.

You can also read our Accessibility Statement for information about our approach to making the website accessible.

12. Changes to these terms

We may update these Website Terms from time to time to reflect changes to the website, Forest Konsept or applicable requirements.

The current version will always be published on this page, together with the date it was last updated.

13. Governing law

These Website Terms and any dispute relating to use of this website are governed by the laws of England and Wales, unless applicable law requires otherwise.

The courts of England and Wales will have jurisdiction over disputes relating to these terms, subject to any rights that cannot legally be excluded.

14. Questions

If you have a question about these terms, our website or the use of Forest Konsept content, contact:

Forest Konsept Ltd - hello@forestkonsept.co.uk